One Phone Help Center

OneVOIPlanet

72 articles

Step-by-step project configuration

Registration of an individual

Registration of a legal entity

Login to your personal account

Password recovery

Tariff management

Replenishment by bank card

Deposit by bank transfer

Employees and groups

Employees_{5 articles}

Groups_{4 articles}

Buying a number

The cost of the number

Setting up incoming and outgoing call directions

Changing the Number of Channels

Connecting an external number

Delete an external number

Interactive Voice Response (IVR)

Creating a voice menu

Customize the voice menu

Edit the voice menu

Delete the voice menu

SIP domains_{2 articles}

SIP-trunks_{3 articles}

Music files_{3 articles}

Voice files_{2 articles}

Create a contact

Delete a contact

Adding to the blacklist

Editing in the blacklist

Removing from the blacklist

CallBack widget_{4 articles}

CallSite widget_{4 articles}

API and Webhooks

Audio recording of calls

Performance evaluation

Service metrics

Setting up the MicroSIP application

Setting up the PortSIP application

Setting up the Zoiper application

Setting up the Acrobits Softphone app on IOS

Setting up a SIP phone Grandstream GXP1610

Integration with CRM-systems

Integration with ZohoCRM

Integration with Pipedrive

Integration with OneBox

General settings

Language settings

Setting up email notifications

Setting up Telegram notifications

Description of bot features