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Edit the voice menu

Updated over 7 months ago

How do I edit the voice menu?

  1. Go to the Voice menu (IVR).

  2. Click the button "..." and select the option Edit.

  3. You can edit:

    • Template name;

    • Description;

    • Wait time;

    • Timeout audio;

    • Number of input attempts;

    • Error audio;

    • Exceeded input attempts audio;

    • Redirection;

    • Time range;

    • Voice files;

    • Action for menu/sub-menu items.

    The SIP address and domain of the voice menu cannot be changed.

  4. To save the data, click Save.

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