If you already have the OnePhone app installed, you can open the eSIM installation guide within the app. To do this, tap the Help button and go to the eSIM Connection section.
Connecting eSIM on Android
Method 1 - Installation using a QR code
After purchasing the tariff plan, go to the My eSIM tab and select the purchased plan.
Next, you need to tap the How to install eSIM? button to install the new eSIM.
Scan the QR code to activate the eSIM (for convenience, send the QR code to another device for scanning).
After scanning, the device will direct you to the system settings where you need to tap the Add button.
The eSIM setup process has started; wait for the connection to the carrier to complete. Name the new eSIM OnePhone for easier future identification.
After successful activation, if you want to use the OnePhone plan immediately, open Settings > Connections > SIM manager on your device. In the Mobile data section, select the recently added cellular network (OnePhone).
You also need to enable roaming. You can do this by going to: Settings > Connections > Mobile networks and turning on Data roaming.
Connecting to the network for a new eSIM might take 5-10 minutes. Once the eSIM is properly set up, you can start using mobile internet from OnePhone!
You can check the eSIM status in the OnePhone app. To do this, return to the app and go to My eSIM, then select the desired plan. There you will be able to see your data balance, how much data has been used, and how long the plan will be active.
Method 2 - Manual Installation
After purchasing the plan, go to the My eSIM tab and select the purchased plan.
Next, you need to tap the How to install eSIM? button to install the new eSIM.
After purchasing the plan, a manual activation code is required for setup. You can find it in the Manual tab.
To manually set up eSIM on your smartphone, go to Settings > Connections > SIM manager. On this page, you need to tap the Add eSIM button.
On this step, you can activate the eSIM either by scanning the QR code (the 1st method described above) or by entering the activation code. Return to the OnePhone app, go to My eSIM, select the desired plan, tap Manual, copy the activation code, and enter it in your smartphone's settings. After entering the activation code, tap Done.
After successful activation, if you want to use the OnePhone plan immediately, open Settings > Connections > SIM manager on your device. In the Mobile data section, select the recently added mobile network (OnePhone).
You also need to enable roaming. You can do this by going to Settings > Connections > Mobile networks and turning on Data roaming.
Connecting to the network for a new eSIM might take 5-10 minutes. Once the eSIM is properly set up, you can start using mobile internet from OnePhone!
You can check the eSIM status in the OnePhone app. To do this, return to the app and go to My eSIM, then select the desired plan. There you will be able to see your data balance, how much data has been used, and how long the plan will be active.
Connecting eSIM on iOS
Method 1 - Installation using a QR Code
After purchasing the tariff plan, go to the My eSIM tab and select the purchased plan.
Next, you need to click the How to install eSIM? button to install the new eSIM card.
Scan the QR code to activate the eSIM (for convenience, send the QR code to another device for scanning).
After scanning, the device will direct you to the system settings and request permission to activate the new eSIM card.
Wait for the connection to the network operator to complete, and then click the Continue button.
Wait for the new eSIM card to be activated. Enter the name of the new eSIM card as "OnePhone" for easier future reference.
After successful activation, if you want to use the OnePhone plan immediately, open Settings > Mobile data on your device. Select the recently added mobile network (OnePhone). Turn on the Mobile Data and Data Roaming options.
Connecting to the network for the new eSIM card may take 5-10 minutes. Once the eSIM is properly installed, you will be able to use mobile internet from OnePhone!
You can check the eSIM status in the OnePhone app. To do this, return to the app, go to My eSIM and select the desired plan. There you can see the data balance, how much data has been used, and how long the plan will remain active.
Method 2 - Manual Installation
After purchasing the tariff plan, go to the My eSIM tab and select the purchased plan.
Next, you need to tap the How to install eSIM? button to install the new eSIM.
After purchasing the plan, a manual activation code is required for setup. You can find it in the Manual tab.
On your device, go to Settings > Mobile Service.
Tap Add eSIM.
Now, select Use QR Code.
At this step, you can activate the eSIM card by scanning the QR code (this is the 1st method described above). We are interested in manual addition, so tap Enter Details Manually.
At this step, you need to enter the activation address and code. Return to the OnePhone app, go to the My eSIM tab, select the desired plan, tap Manual, and enter the details in your smartphone's Settings. Once you have filled in the fields with the information, tap Next.
If you enter the correct details, an eSIM activation page will appear. On this page, you need to tap the Continue button.
Wait for the new eSIM card to be activated. Enter the name of the new eSIM card as "OnePhone" for easier future reference.
After successful activation, if you want to use the OnePhone plan immediately, open Settings > Mobile data on your device. Select the recently added mobile network (OnePhone). Turn on the Mobile Data and Data Roaming options.
Connecting to the network for the new eSIM card may take 5-10 minutes. Once the eSIM is properly installed, you will be able to use mobile internet from OnePhone!
You can check the eSIM status in the OnePhone app. To do this, return to the app, go to My eSIM and select the desired plan. There you can see the data balance, how much data has been used, and how long the plan will remain active.
